Front Street Station – Greenport, New York. 

This restaurant looked promising when we arrived. The tables inside were in a solarium type area and the bar area was an old train car.
We were served by a friendly server who’s name I do not recall. They bring a little corn bread loaf and some seeded crackers and a plate of real butter to the table for bread. 
We each had a class of local wine, Raphael savingon blanc which was great. I ordered Chicken francese with a baked potato and a veggie. My husband had the boiled fisherman’s platter. He enjoyed that. 

We went to Flavors to have ice cream after and then hit the Greenport theater to see Ted 2. After my husband felt terrible with a headache and nausea. When we returned to our b&b he vomited and felt better. Food poisoning? Maybe so

My meal was with a baked potato and spinach. I do not like cooked spinach at all. The chicken sauce (butter, capers and lemon) was very tart! More tart than I have ever had with chicken francese. Disappointing

That was my review on yelp.  What ensued after that review was posted  was some messages from the owner. The first was on yelp:

   
   
I sent her a private email

I also saw your reply to yelp. I am indeed a medical professional. I have seen enough cases of food poisoning to know. I am a nurse. You chose to personally insult me and that is extremely unprofessional. This had nothing to do with wine earlier in the day or the food at the B&B which was continental. 

I had no problem with the bread. It was enjoyable. You think you are doing people a favor by including a salad and a potato? Please, that is the norm where we are from. So I didn’t like the spinach? I was not informed that the vegetable was going to be spinach. Had I been informed I would have asked for something different. But I was not informed!  
Yes my dish was tart. I have had this dish several times before and it was never as tart as this dish particular meal was. I didn’t feel the need to complain about that not the spinach. 
For your information we did not eat at the movies.  
I hope you will think before going off on another reviewer on help like you did to me and others. Yelp is a place for OPINIONS and I am very sorry you didn’t like mine

To which she replied, 

I chose to point out that you threw out accusations for which you had no proof or basis. If you are indeed a medical professional then you should know the symptoms of good poisoning present themselves from an hour to 14 days after. So I am to assume that you are nothing else, anywhere else that day or the two weeks prior? Also if you truly know the signs as you say, then you certainly would have notified us immediately to let us know that there was an issue, to see if any other diners had reported any illness, and lastly to possibly keep someone else from getting sick, if it was our food, which I assure you it was not. I do not know what they do where you are from, but you were dining in Greenport, not where you are from. There are very few if any restaurants in the area that are not ala carte, so it is an extra here. Not a ‘favor’ as you put it, but not the norm. With regard to the spinach, we plate our entrees with various vegetables according to season or market. All you had to do was express that you did not care for it and you would have been accommodated. You say the spinach and bread were not a problem, yet on Yelp they seemed to be very important. When diners do not address their concerns to their server and/or owner while dining then go to a review site to give their ‘opinion’ I have very little tolerance. You do not give people a chance to rectify something and then complain afterward. I was not unprofessional, I did not personally insult you, I merely stated that you review did not seem very fine tuned as far as content and spelling. Your review was exactly that, an opinion, throwing accusations of food poisoning around with absolutely no basis of fact. If the fact that I take that as a personal affront and insult I really do not know what to say, except that I will defend myself and my business when I am unfairly blamed for something. Again I am truly sorry that your husband took ill on your vacation, but you are off base by blaming Front Street and certainly out of line by publicly suggesting such with no facts, physicians diagnosis, etc. 

I have never delt with having to report food poisoning before so I didn’t even know.  This women was very unprofessional in my opinion.  

She replied once again after I let her know my review was staying on yelp.  

You can write whatever you like. Anyone who owns a business would and should be offended by a consumer that suggests that there was a possibility of food poisoning on a public site without 1. Any documented proof it was indeed food poisoning and 2. It is not just an opinion it is a personal affront because you say ‘maybe’ : no one is reading maybe after food poisoning on a public review site. You know that as well as I do. You don’t mention maybe it was from anywhere else you frequented that day. So you singled out Front Street with no factual basis or proof and then wonder why one takes it personally. If you didn’t like it here, fine. You never expressed that to you waiter, which is your own fault. But to insinuate on any level that ‘maybe’ your husband was made I’ll crosses the line. 

So in her eyes, me the consumer, was wrong and she was offended.  She had gone off on other negative reviewers as well.  

If you are in Greenport , Long Island, New York I cannot reccommend this restaurant for dinner.  There aremany others available in that town.

Advertisements

Say something nice or say nothing at all

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s