Category Archives: Bad Service

Chloe and Isabel What you should know.

Why Chloe and Isabel?

I had been seeing advertisements for Chloe and Isabel for over a year on FaceBook.  It seemed like a sign to me after a while.  I checked out their online stylings and I saw so many beautiful things I just had to do it.  So I interviewed and was hired and the rest is history!


Top 10 reasons to purchase Chloe and Isabel jewelry

  1. Fashion jewelry for both the trendy and the classic fashionistas. the jewelry we wear says something about us as a person, about who we are.  Jewelry can complement our outfit and make us feel feminine and lovely.
  2. Hypoallergenic, nickel free and lead safe.CI warrentee2
  3. Exclusively designed in a New York City Studio. Chantal Waterbury, CEO & Founder of Chloe + Isabel has been designing jewelry for over 15 years.  I treasure knowing my jewelry from Chloe + Isabel is unique.  Every time I wear a piece (& or pieces) I receive compliments and people ask me where I bought them.  The company stays ahead of the trends and releases new lines on a regular basis.
  4. Lifetime Replacement Guarantee. I don’t know of another company who offers this.  If at any time your Chloe + Isabel piece breaks for any reason, you can return it to them for a brand new piece (with your receipt.)  If the piece is no longer available, you will receive a credit or refund for the purchase amount.  You can bet your money Chloe + Isabel are creating QUALITY pieces because otherwise they will lose profit.
  5. 30 day money back guarantee. You can have peace of mind…if for any reason you do not like your Chloe + Isabel purchase, you can return it within 30 days for a full refund (with your receipt.)
  6. Pieces start at just $24! “By designing + sourcing directly from our NYC studio, + selling through our amazing community of Merchandisers, we remove multiple layers of retail markup. We’re thrilled to offer our customers exceptional, beautifully-crafted pieces at affordable prices.
  7. Host program offers opportunity for FREE jewelry. You can host an ONLINE Pop-Up Shop and receive credit for jewelry!  Those of you who live close to me, I am happy to help you host one in person wherever you choose.  Some Merchandisers have had hosts schedule Pop-Up Shops at a restaurant during lunch time or for mom’s night out.  Otherwise, Chloe + Isabel is online friendly.  I can help you put together an online Pop-Up Shop.  We set a date and time just like we would if we were doing it in person.  We direct everyone to the website to purchase during that time period and voila you earn some FREE Chloe + Isabel jewelry. Email me at
  8. We also have perfume! Discover Jardins Du Midi, a fragrance inspired by a midday, sunlit walk through the lush orchards of the South of France. It has hints of Peach Nectar, Bergamot, Jasmine Sambac, White Violet, Vanilla Absolute.  It smells like fresh roses to me.  There is a  travel candle in this scent as well.
  9. Chloe and Isabel has been Featured in many magazines and online. Publications such as Lucky, Real Simple, Redbook and Oprah to name a few!  Our Monarch convertible drop earrings and our stackable pave birthstone rings are featured as some of Oprahs favorite things.
  10. Chloe and Isabel is not only a jewelry brand but also a life style brand!  We just launched a new line of Glass storage trays that will add beauty and style to your dresser top or table.  They really are quite pretty.


Chloe + Isabel for women by women.


Chloe + Isabel was founded based on The Friendship Philosophy The concept of two best friends united by their passion for style and self-expression. While they may choose to express themselves in different ways, they have common threads  like their love of jewelry! Of these two friends, Chloe is always in search of the season’s hottest jewelry trends, and Isabel embodies the appreciation of timeless, beautifully- crafted pieces. Here at Chloe + Isabel, we never compromise on high- quality and innovative design in our fashion jewelry collections.

What is fashion jewelry? Fashion jewelry is a fun, affordable, and stylish way to make a statement without breaking the bank. Fashion jewelry pieces are not meant to last for generations, rather you should find yourself wanting to replace them as you would the clothes in your closet.


quality is a beautiful thing

Contact me today to inquire about pop ups.

Stop by my boutique today


Southwest still sucks!!

Yet another problem southwest. When we finally reached Baltimore we upgraded to upgraded boarding and received position 2 + 3 when they scanned our boarding pass there was a problem and we couldn’t get on the damn plane. We upgraded for a reason and now that is useless!! They are telling is that we’ve flown already!! Yeah, that’s why we are still
Sitting in the airport waiting for a
Flight that wad four hours late!! This is not what we want to hear at 12:25 am after a four hour layover. We are beyond unhappy!! We upgraded so we could sit together now the entire flight is boarding and we are not yet on it!!

Southwest Airlines you suck

Southwest Airlines have become one of the worst airlines from out of control flight attendants to extra large people cramming into seats next to you instead of enforcing the must purchase an extra seat rule. A real winning airline I have to say!

I had a terrible customer service experience with Southwest. We were flying home from Manchester and I received a text that my flight was delayed by one hour. That meant we would miss our connecting flight in Baltimore. We were good little flyers and checked in as we should and got A boarding.

They changed our flights to nearly one hour later. And then told us we have C boarding. We explained that it was not our fault that our flight was changed and they should at least give us pre boarding so my husband and I could sit together.

The attendant on south west customer service refused to do anything for us. We asked for A boarding, they wouldn’t do that, we asked for pre boarding, they wouldn’t do that, asked for upgrade (complimentary) to business select they refused to do that.

We got a supervisor, Gilbert who also refused to do anything for us. My husband said to him “we will never fly your airline again” and Gilbert told him that it’s his (my husbands) decision. Nice. Really give a crap about your employer huh Gilbert?

I called back and a kind agent Alan, suggested I call customer relations. So I did just that.

After waiting for 15 minutes on hold with customer relations, I spoke with Demetrius who told us he could not alter our boarding position from his office and said the gate agent could alter the boarding time at the gate. Of course we were told that before but it is at the gate agents discretion. Well that’s nice. So if the gate agent is having a bad day or just doesn’t want to help we won’t get any help at all.

The airline offered vouchers for $75 off our next flight. We just doesn’t help us now but I said send them. And if I can talk my husband into flying southwest again we would definitely use them.

So now we may not be able to sit together. In addition, this flight brings us in two hours after our original flight and I have to be up at five am for work. I’m a nurse and an over tired nurse is not a good thing.

Southwest and all of the domestic airlines please examine the service that the international airlines give their customers. The level of customer service they provide.

I mean, REALLY Southwest! When will you stop sucking?